Terms of Service

1. Acceptance of Terms

By accessing and using Pristine Chamber's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Pristine Chamber provides premium transport services in London and across the United Kingdom, including:

• Luxury bus transportation services
• Premium taxi and chauffeur services
• Tube connection and assistance services
• Group transportation for events and corporate needs

3. Booking and Payment

Booking Process

All bookings must be made through our authorized channels. We reserve the right to refuse service at our discretion.

Payment Terms

• Payment is required at the time of booking unless otherwise arranged
• We accept major credit cards and approved payment methods
• All prices are in British Pounds (GBP) and include applicable taxes
• Additional charges may apply for special requests or services

4. Cancellation and Refund Policy

• Cancellations made 24 hours or more before service: Full refund
• Cancellations made 12-24 hours before service: 50% refund
• Cancellations made less than 12 hours before service: No refund
• Emergency cancellations will be reviewed on a case-by-case basis

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate booking information and contact details
• Being ready at the designated pickup time and location
• Treating our vehicles and staff with respect
• Following safety instructions and regulations
• Reporting any issues or concerns promptly

6. Service Standards

We are committed to providing:

• Professional, courteous, and reliable service
• Clean, well-maintained vehicles
• Trained and licensed drivers
• Punctual pickup and delivery times
• Safe transportation practices

7. Limitation of Liability

Pristine Chamber's liability is limited to the cost of the service provided. We are not liable for indirect, incidental, or consequential damages. Our maximum liability for any claim shall not exceed the amount paid for the specific service in question.

8. Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to weather conditions, traffic incidents, road closures, or other unforeseen events.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For questions about these Terms of Service, please contact us: